Positive Carbon

Hot Water System Upgrade

Innovative hot water solutions for homes and businesses

Heat Pump Systems

A heat pump water system converts the warmth of the outside air into hot water. This advanced technology guarantees easy heating for your residential and commercial spaces. Unlike your old energy-consuming hot water systems, which generated heat from electricity. This system uses very less energy and can save you money.

Hot water replacement by the experts

Positive Carbon helps you upgrade from outdated electric storage units, gas hot water systems, or even instantaneous water heaters. We also help you get substantial rebates under the Victorian Energy Upgrades (VEU) program that’s available for all eligible households and businesses in Victoria. Midea, Neo Power, and Emerald are the trusted Heat Pump Hot Water Brands Available for Hot Water System Replacement. Call us now and let us make your install super easy. We supply, install and deal with all the documents for you.

Heat Pump Installation

This is our process explained in just three points:

Pre-installation assessment

Our expert team evaluates your property for optimal placement, rebate eligibility, water supply compatibility, and electrical capacity. We also check existing pipework, drainage points, and space requirements for the tank and heat pump unit.

Seamless swap-over

We replace your old unit with minimal downtime and precision workmanship, ensuring correct plumbing connections, proper insulation of pipes, and compliance with AS/NZS 3500 standards. All refrigerant handling is performed by licensed technicians.

Post-installation support

Includes system testing to verify temperature output and efficiency, user guidance for optimal operation, and full rebate claim assistance, including compliance documentation for VEU-approved installations.

Six Reasons to Choose a Heat Pump

FAQ’s

1. How does an electric heat pump work for both heating and cooling?

An electric heat pump transfers heat instead of generating it, reversing its cycle to provide cosy warmth in winter and coolness in summer, maximising efficiency throughout the year.

Yes, the heat pump products we supply and install are made for both snug homes and bustling commercial spaces, delivering consistent comfort while reducing your carbon footprint.

We assess your property’s size, insulation, and usage patterns to recommend the ideal capacity, ensuring optimal performance without energy waste.

Select certified, experienced professionals who adhere to VEU and Solar Victoria guidelines. Positive Carbon guarantees this with our trusted A-Grade installation team.

Plan your next sustainable upgrade

Midea 280 L

For 2–4 person households seeking smart features with entry-level pricing.

Key Features & Specs:

  • Tank Capacity: 280 L
  • Refrigerant: R134a
  • COP: Up to 4.0 (Standard Mode)
  • Rated Power Input: ~0.95 kW
  • Recharge Rate: ~65 L/hr
  • Max Water Temp: Up to 60 °C
  • Noise Level: ~48 dB(A)
  • Connectivity: Wi-Fi enabled, smart scheduling Midea 280 L

NeoPower 315 L

Best for mid-sized homes needing reliable and efficient water heating.

Key Features & Specs:

  • Tank Capacity: 315 L
  • Refrigerant: R290 (propane, ultra-efficient & eco-friendly)
  • COP: ~4.33 (standard test conditions)
  • Rated Power Input: ~0.67 kW
  • Recharge Rate: ~65 L/hr
  • Max Water Temp: Up to 70 °C 
  • Noise Level: ~42 dB(A)
  • Connectivity: Smart controller with timer and multiple operating modes

Emerald 320 L

For larger households (5–6 people) wanting top-tier efficiency, smart control & silence.

Key Features & Specs:

  • Tank Capacity: 320 L
  • Refrigerant: R290 (400 g)
  • COP: Up to 5.2 (Standard Mode)
  • Rated Power Input: ~0.53 kW (very efficient)
  • Recharge Rate: 58 L/hr (Standard), 112 L/hr (Booster Mode)
  • Max Water Temp: Up to 70 °C
  • Noise Level: 49 dB(A)
  • Connectivity: Wi-Fi enabled